Our Services

/Our Services
Our Services 2019-02-09T14:20:18+00:00

We create practical solutions for your healthcare team.

Healthcare Interim Executive

We work with your team to provide leadership for key vacant clinical leadership positions. We assist your team with transition planning and with the management of day-to-day operational responsibilities.

We provide support for the following positions:

  • Chief Medical Officer
  • Clinical Operations
  • Nursing leadership

Strategic Planning

We work with your team to develop long-term and short- term goals for your organization and a roadmap to communicate, monitor and accomplish the goals.

We provide services and solutions for the following:

  • Strategic Plan Development
  • New program Development
  • Grant management

Program and Project Management

We have project management experience and project management professional certification to guide your organization from thoughtful planning to successful implementation of large and small projects.

We provide services and solutions for the following:

  • Grant funded programs
  • Quality Initiatives
  • Change management
  • Capital Improvements

Accreditations/Recognitions/Audits

We provide guidance for compliance with regulatory and accrediting organizations. We provide an assessment of your readiness. We partner with you to implement new processes needed for compliance. We assist you with the documentation required to obtain and maintain accreditation.

We provide services and solutions for the following:

  • Patient Centered Medical Home Readiness
  • Patient Centered Medical Home Recognition with NCQA
  • Patient Centered Medical Home Accreditation with The Joint Commission
  • The Joint Commission Accreditation
  • Operating site visits

Quality and Performance Improvement

We teach performance improvement concepts (PDSA, DMAIC, Lean), develop dashboards, and follow your progress with specific goals and key performance indicators.  We work with your teams to develop quality and performance improvement plans using up-to-date healthcare metrics and performance benchmarks.

We provide services and solutions for the following:

  • Quality metric development
  • Quality plan development
  • Patient Experience assessment and improvement
  • Performance Improvement methods
  • Dashboard development
  • Patient Safety/Culture of Safety plans
  • Peer Review models and policies

Healthcare Management

We provide education for successful management of outcome driven, patient –centered healthcare organizations.

We provide services and solutions for the following:

  • Primary care management
  • Ambulatory care management
  • Medical provider/Physician management
  • Communication plans
  • Workflow assessments and revisions
  • Team support and team Building

Care Delivery

We assist with developing policies, processes and procedures for optimizing healthcare delivery. We assist with the development and management of clinical teams that are the essential units for practice transformation.

We provide services and solutions for the following:

  • Primary care/ Ambulatory care Delivery
  • Patient Centered Medical Home Transformation
  • Behavioral Health Integration
  • Community Health Centers/Federally Qualified Health Centers
  • Clinical team development~ Clinical team staffing~ Team- based care~ Medical team Dynamics

Population Health and Value-Based Care

We teach and implement Population Health principles to augment your organization’s patient and community engagement. We provide effective care coordination workflows. We assist your teams with strategies to redesign processes to align payment and incentives in a value-based care environment.

We provide services and solutions for the following:

  • Care Management/ Chronic Care Management
  • Care Coordination
  • Community Outreach Programs
  • Value-Based Care Programs

The Patient Experience

We understand the need to incorporate the patient into your healthcare delivery model. We work to capture your patients’ voices and to develop strategies to improve your patients’ experience as well as their perception of the care they receive.

We provide services and solutions for the following:

  • Patient Engagement Strategies
  • Patient Advisory Groups
  • Patient Experience Assessment and Improvement

Clinical Leadership Coaching

We provide mentoring and coaching services for new, established and future clinical leadership.

We provide services and solutions for the following:

  • Lead physicians
  • Advanced Nursing Leadership
  • Medical Directors
  • Chief Medical Officers
  • Divisional Leads

USFCR Verified Vendor