Dr. Jenene Washington is a Physician Executive, Board Certified Pediatrician, and Practice Management Professional who has over 20 years of healthcare experience and over 15 years of success in practice management, practice transformation and operational excellence of healthcare organizations.
During her medical education and training, Dr. Washington developed a passion to work with patients in underserved communities. She started her career at Park West Health System, Inc. a Federally Qualified Health Center (FQHC) in Baltimore. During her tenure, she became the Chief of Pediatrics and championed childhood obesity improvement strategies, asthma management, as well as childhood literacy programs.
Subsequently, she joined Baltimore Medical System, the largest Federally Qualified Health Center (FQHC) in Maryland as a Medical Director. She held roles of Associate Chief Medical Officer; Director of Patient Centered Services; and Chief Medical Officer. In these roles, she managed multi-disciplinary medical practices that included Primary Care Specialties, Obstetrics/Gynecology, School-based Health, and Behavioral Health. She led the effort to transform all of the practices into highly functioning Patient Centered Medical Homes by developing true patient care teams that enhance care management activities; monitor patient engagement; monitor healthcare quality; and improve communication among the healthcare team. With her leadership, the organization obtained its first National Committee of Quality Assurance (NCQA) recognition for Patient Centered Medical Home in 2012. She led subsequent NCQA recognitions in 2015, and Joint Commission PCMH accreditation in 2016. In addition, Dr. Washington developed a successful, comprehensive Quality Program demonstrating improvements in clinical process and outcome measures using population health strategies, and performance improvement teams. The success of these programs contributed to Dr. Washington being a member of CMS’ National Expert Panel of their Transforming Clinical Practice Initiative (TCPI) in 2016.
With a commitment to improving the quality of care in healthcare, Dr. Washington has also served as the Director of the Quality Center at the National Association of Community Health Centers. In that role, she championed performance improvement and practice transformation efforts for the nations’ Federally Qualified Health Centers.
Dr. Washington has been a regional and national speaker on practice transformation; healthcare diversity and social determinants of health; sexual health; clinical leadership; and healthcare access.
Dr. Washington attended Spelman College in Atlanta, Georgia where she obtained a Bachelor of Science degree in Chemistry. She went on to the University of Cincinnati College of Medicine where she obtained her Medical degree. Successively, she obtained a Master of Business Administration degree with a concentration in Medical Services Management from the Johns Hopkins Carey Business School.
Dr. Washington is a member of the Maryland Medical Group Management Association (MGMA); the Amerigroup Medical Advisory Board; United Health Care Community Plan’s Provider Advisory Committee; and Fellow of the American Academy of Pediatrics.